Australia's Most Wanted
Terms & Conditions
Version 1.1 — January 2026
1. Introduction
AustraliasMostWanted.com.au, CarSupermarket and AuctionTime ("we", "us", "our") provide an online marketplace and supporting infrastructure that connects buyers, sellers, and licensed operators across Australia ("the Platform"). By accessing or using the Platform, you agree to these Terms & Conditions.
If you do not agree, you must not use the Platform.
2. Eligibility
- Be 18 years or older
- Have legal capacity to enter binding agreements
- Use the Platform in compliance with Australian law
Operators must hold any licences required in their state or territory.
3. Platform Role
We are an infrastructure provider, not a vehicle dealer.
- We do not own, buy, or sell vehicles
- We do not guarantee vehicle condition, history, or legality
- We provide tools, workflows, and communication channels
Vehicle information is supplied by sellers or operators. Users must conduct their own checks and inspections.
4. Accounts
- Provide accurate information
- Keep login details secure
- Accept responsibility for account activity
We may suspend or terminate accounts for breaches.
5. Listings & Vehicle Information
Sellers and operators must ensure:
- All information is accurate and not misleading
- Known defects or encumbrances are disclosed
- Compliance with Australian Consumer Law
We may remove listings that violate policies.
6. Pricing, Deposits & Payments
6.1 Pricing
Prices are set by sellers or operators and may include Buy Now price, reserve price, auction bids, and fees disclosed at checkout.
6.2 Deposits
Some transactions require a refundable deposit (e.g., $100). Deposits are refunded if:
- The buyer cancels before inspection
- The vehicle fails inspection
- The seller withdraws the vehicle
Deposits may be forfeited if the buyer fails to attend a booked inspection without notice.
6.3 Payments
Payments may be processed through third-party providers. Users agree to their terms.
7. Auctions
- Bids are binding
- Highest bid above reserve wins
- Reserve prices may be adjusted
- Auctions may be cancelled due to error, fraud, or malfunction
8. Inspections
All vehicles must be inspected before final sale.
- Inspections are arranged through the Platform or operator
- Failure to inspect may void protections
- Sellers must make vehicles available for inspection
9. Communication & AI Assistance
The Platform may include automated communication tools, including AI assistants such as Hanna.
- Automated systems may respond to enquiries
- Messages may be monitored
- AI assistance does not replace professional advice
10. Prohibited Conduct
- Provide false or misleading information
- Engage in fraud or unlawful activity
- Interfere with Platform operations
- Attempt to transact off-platform to avoid fees
- Harass or abuse other users
11. Intellectual Property
All Platform content is owned by AuctionTime Australia Pty Ltd or licensed to us. Users may not reproduce or distribute content without permission.
13. Liability & Indemnity
- We exclude all non-mandatory warranties to the extent permitted by law
- We are not liable for losses arising from vehicle transactions, user conduct, or third-party services
- Users indemnify us for claims arising from misuse of the Platform
Nothing in these Terms limits rights under Australian Consumer Law.
14. Termination
We may suspend or terminate access for breach of these Terms, fraudulent or harmful behaviour, or legal or regulatory reasons. Users may close accounts at any time.
15. Changes to Terms
We may update these Terms. Continued use constitutes acceptance of the updated version.
16. Governing Law
These Terms are governed by the laws of Australia.
What We Do
We connect buyers, sellers, and local operators. We don't own the vehicles — we provide the technology and workflow that makes buying and selling easier.
What You Can Expect
- ✓ Clear, honest listings
- ✓ A required inspection before purchase
- ✓ A refundable $100 deposit to secure a booking
- ✓ Daily auctions at 4pm
- ✓ Support from Hanna, your AI assistant
Your Responsibilities
- • Provide accurate information
- • Attend your inspection
- • Make sure the vehicle suits your needs
- • Follow Australian law
What We Don't Do
- ✗ We don't guarantee the condition of vehicles
- ✗ We don't buy or sell vehicles ourselves
- ✗ We don't replace your own due diligence
Deposits
Your deposit is refunded if you cancel before inspection, the vehicle fails inspection, or the seller withdraws. You may lose your deposit if you don't show up to your booked inspection.
Auctions
Bids are binding. Highest bid above reserve wins. Auctions may be cancelled if something goes wrong on our end.
Inspections
Every vehicle must be inspected before final sale. This protects both buyers and sellers.
AI Assistance
Hanna helps with enquiries, bookings, and guidance — but she's not a lawyer, mechanic, or financial adviser.
This section applies to onboarding operators and dealers into the national network.
1. Operator Role
Operators act as local service providers within the ecosystem. They are not employees of AuctionTime Australia Pty Ltd.
- Manage listings on behalf of sellers
- Conduct inspections
- Facilitate buyer enquiries
- Support auction processes
- Uphold brand standards
2. Compliance Requirements
- Hold any required licences
- Comply with Australian Consumer Law
- Accurately represent vehicles
- Disclose known defects or encumbrances
- Maintain professional conduct
3. Listing Standards
- Provide accurate photos and descriptions
- Update listings promptly
- Remove sold or withdrawn vehicles
- Ensure all information is truthful and complete
4. Inspection Obligations
- Make vehicles available for inspection
- Conduct inspections honestly and thoroughly
- Upload inspection reports promptly
- Notify sellers of issues that may affect saleability
5. Auction Participation
- Set reserves responsibly
- Honour winning bids
- Avoid shill bidding or manipulation
- Follow all auction rules
6. Fees & Payments
- Fees may apply for listings, sales, or services
- Payments may be processed through third-party providers
- Operators must not transact off-platform
7. Conduct & Brand Protection
- Maintain professional behaviour at all times
- Protect the brand and its reputation
- Avoid misleading or deceptive conduct
- Follow all operational guidelines
8. Termination
Operator access may be suspended or terminated for misconduct, fraud, repeated customer complaints, or breach of operational standards.
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