Privacy Policy

1. Introduction

AustraliasMostWanted.com.au, CarSupermarket and AuctionTime ("we", "us", "our") are part of a unified technology ecosystem that provides online marketplaces, auction services, AI-assisted communication, and operator-supported workflows across Australia ("the Platform").

We are committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

2. What Personal Information We Collect

2.1 Information You Provide

• Name
• Email address
• Phone number
• Residential or business address
• Driver licence or identity details (where required for verification)
• Payment information (processed via third-party providers)
• Vehicle details, photos, and descriptions
• Communications with us, operators, or sellers

2.2 Information Collected Automatically

• Device information and IP address
• Browser type and usage patterns
• Activity logs and cookies
• Location data (if enabled on your device)

2.3 Information from Third Parties

• Operators and sellers
• Payment processors
• Vehicle history providers
• Identity verification services
• Advertising or analytics partners

3. How We Use Your Information

3.1 Provide and Improve Our Services

• Facilitate listings, enquiries, inspections, auctions, and transactions
• Enable communication between buyers, sellers, and operators
• Provide AI-assisted support (e.g., Hanna)
• Improve Platform performance and user experience

3.2 Compliance and Security

• Verify identity and prevent fraud or misuse
• Comply with legal obligations

3.3 Marketing and Communication

• Send updates, alerts, and service notifications
• Provide personalised recommendations
• Deliver marketing campaigns (you may opt out at any time)

4. AI Assistance and Automated Tools

Our Platform includes AI-powered features (including Hanna) that help manage enquiries, bookings, and user interactions.

5. Sharing Your Information

5.1 Operators and Sellers

To facilitate inspections, enquiries, and transactions.

5.2 Service Providers

• Payment processors
• Cloud hosting providers
• Analytics and marketing partners
• Identity verification services

5.3 Legal and Regulatory Bodies

Where required by law, court order, or regulatory obligation.

5.4 Business Partners

Where collaboration is necessary to deliver Platform services.

6. Data Storage and Security

We take reasonable steps to protect your information from unauthorised access, loss, misuse, modification, or disclosure. Data may be stored in Australia or in secure international data centres operated by trusted service providers.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to improve Platform functionality, analyse usage patterns, deliver personalised content, and support advertising and remarketing.

You may disable cookies in your browser, but some features may not function correctly.

8. Your Rights

• Access your personal information
• Request corrections to inaccurate information
• Request deletion of certain data (subject to legal requirements)
• Opt out of marketing communications at any time

9. Data Retention

We retain personal information only as long as necessary for providing services, legal and regulatory compliance, resolving disputes, and maintaining accurate business records.

10. Third-Party Links

The Platform may contain links to third-party websites. We are not responsible for their privacy practices or content.

11. Children

Our services are not intended for individuals under 18. We do not knowingly collect personal information from minors.

12. Contact Us

13. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be published on our websites with the revised date. Continued use of the Platform constitutes acceptance of the updated policy.